Global Support is pleased to announce the September edition of the three Lifetime Support Policy brochures. They are available on Oracle.com at no charge.
In the Technology Brochure, the September edition includes the following updated Support guidelines and information:
Support Policies for New Acquisitions:
Oracle Exadata Storage Server Software Release: Support for Exadata Storage Server software has been included in this edition of the Lifetime Support Policy brochure. For additional general information or additional support-specific information please select these hyperlinks.
Support Policy Updates for Product Releases – None this month
In the Applications Brochure, the September edition includes the following updated Support guidelines and information:
Support Policies for New Acquisitions
Oracle’s AdminServer Releases
Support Policy Updates for Product Releases
Oracle’s BEA Releases
Oracle Communications (formerly MetaSolv) Releases:
MessageQ 5.0
Salt 2
Oracle Communications Billing and Revenue Management (BRM) releases:
6.2 SP4 – Extended Support changed to Dec 2010
6.5 SP2 – Extended Support changed to Dec 2011
Oracle Communications (formerly MetaSolv) Releases:
Objectel 2.7 – Premier Support changed to Dec 2009
MetaSolv Solution 6.0.15 - Premier Support changed to Dec 2009
MetaSolv Solution 6.0.14 – Premier Support changed to Dec 2008
MetaSolv Solution ASR 34.0 – Premier Support changed to Aug 2008
MetaSolv Solution ASR 35 – Premier Support changed to Dec 2008 and Extended Support changed to Not Offered
MetaSolv Solution ASR 36 – Premier Support changed to Not Offered
MetaSolv Solution LSR 9.2 and LSR 9.3 – Premier Support changed to May 2009
MetaSolv Solution LSR 10.0 - Extended Support changed to Not Offered
Oracle Communications Service and Subscriber Management 3.1.6 – Premier Support changed to Sep 2009
Oracle Communications Service and Subscriber Management 3.1.7 – Premier Support changed to Dec 2008
Oracle Communications Service and Subscriber Management 3.1.9 – New Release
MetaSolv Solution 6.0.16 – New Release
MetaSolv Solution ASR 37 – New Release
There were no changes made to the Retail Brochure this month.
The next update will be available October 31. The Lifetime Support Policy brochures are available for customers on Oracle.com
Thursday, October 9, 2008
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