Monday, June 2, 2008

PeopleSoft Support Advisor WebCasts

Change Impact Analyzer
PSChange Impact Analyzer (PSCIA) is a powerful Tool that shows the far reaching effects that even one small change to a PeopleSoft object can have. PSCIA is designed to help developers and designers assess these effects before they make their changes, thereby providing everyone downstream - QA, Documentation, and most of all our Customers- with a better product experience.
Date: June 16, 16:00h CET/ 10:00 a.m. EST
Duration: 60 min.
Enroll

Navigating in Customer Connection
Leverage your Oracle Global Customer Support investment by utilizing the information and tools available to you through the Customer Connection portal. This session will provide you with helpful information regarding best practices for using the Customer Connection portal for PeopleSoft customers.
Date: June 10, 16:00h CET/ 10:00 a.m. EST
Duration: 60 min.
Enroll


Working Effectively With Support
Learn how to save time and work effectively with Oracle PeopleSoft Support. Obtain details on leveraging your support investment and customer best practices. Understand support terminology, tools, and the escalation process.
Date: June 12, 16:00h CET/ 10:00 a.m. EST
Duration: 60 min.
Enroll

Change Assistant
Change Assistant for PeopleSoft Enterprise can enable you to assemble and organize the steps necessary to apply patches and fixes for your PeopleTools maintenance updates. Change Assistant also helps automate the application of change packages to ensure your systems have the latest maintenance software, and can do so with dramatic improvements compared with manual processes.
Date: June 19, 16:00h CET/ 10:00 a.m. EST
Duration: 60 min.
Enroll

Setup Manager
Setup Manager is a tool that helps you implement PeopleSoft applications by using a project and predefined tasks to produce a setup task list that is specific to your implementation project.
Date: June 5, 16:00h CET/ 10:00 a.m. EST
Duration: 60 min.
Enroll

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