Monday, July 30, 2012

Contributions by Angela Golla, Infogram Contributor

Get Proactive!
The "Get Proactive!" initiative provides guidance related to three important customer objectives:


• Prevent: Maintain optimal system health and performance and prevent known problems from impacting operations.

• Resolve: Rapidly identify and resolve issues to minimize or negate downtime and free up resources for critical projects.

• Upgrade: Remove risk and time from the upgrade process, enabling cost savings and faster adoption of new product capabilities.

This is a FREE program available to Oracle Support customers and consists of live and recorded presentations for customers.
More information on Get Proactive! is available at the following links:

http://www.oracle.com/us/support/best-practices/overview/index.html
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=432.1



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