Wednesday, March 28, 2012

Contributions by Angela Golla, Infogram Contributor

Proactive Support
Let us help you solve problems without having to log an SR; streamline and simplify your daily operations; reduce risks and maximize up-time and lower your organizations costs through preventative maintenance. How? By Getting Proactive! Check out Note:432.1 for the details.

2 comments:

Anonymous said...

It would be nice if we had some warning before a video starts playing. Some of us prefer text and wind up feeling tricked if we can't get a clue what something is about. So now I don't really know what note 432.1 blastoffs about, but if it's about sending Oracle information over the internet, or worse, letting Oracle into my system unmonitored, well, I surely don't see how that reduces my risk!

Christopher Gait said...

Actually, I believe what you are referring to is the Flash player that starts up on the version of My Oracle Support where that note is hosted. Right now we are in process of moving to a version of MOS that uses ADF instead of Flash. You can find the prototype of that system at http://supporthtml.oracle.com.

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