Wednesday, December 28, 2011

Oracle Priority Service Infogram for 28-DEC-2011




APEX


I have to admit that I only watched McGyver once, and only lasted about 10 minutes before my implausibility meter pegged and I switched it off, but the concept of MyGyvering technology is still valid, and here is an instance: APEX app running native on iPhone - the details. Over at Roels Blog. In an ironic twist, the link doesn't run right on iOS devices and you have to go to a different version to get it to display.


JDE


There's a session coming up on: Introduction to Troubleshooting EnterpriseOne Performance Issues. It's scheduled for January 11, 2011 at 8 am PT, 9 am MT, 11 am ET.


MOS


There's a new version of MOS in the works, not Flash and not HTML. I generated this set of hints the other day for a customer, and they apply to the current systems, and probably will come in handy for the next one as well. When you can't get through to MOS or, even more frustrating, have an SR creation process fail, here are some things to try:



  • Toggle between the Flash and HTML versions of MOS
  • Clear cache and cookies in the browser
  • Use another browser
  • Submit a quick 'shell' SR in a couple of minutes to make sure there aren't any timeout issues along the path. You can then edit it to add information to it.
  • Call hub (1-800-223-1711) to find out if there any problems showing up with your CSI, they have the ability to test, look at your account, etc.
  • If all else fails, hub can open a new SR for you.
Proactive Support

Over at Chris Warticki's Blog - Oracle Support is a link to a posting on Good example of Proactive Support from EPM/BI

.Chris has one of the best Oracle Support blogs out there and the daily Oracle News, Info and Support  now as well. Also check him out on Twitter.

Log Buffer

Always a source for good reading, The Pythian Blog hosts the Log Buffer: Log Buffer #248, A Carnival of the Vanities for DBAs.

Oracle Fusion Middleware

Feeling short on newsletters at this festive time of year? Go on over to the Oracle Fusion Middleware Newsletter.

...and if that didn't slake your thirst for newsletters, try this: Oracle EBS CRM Newsletter Current Edition.


MySQL 

MySQL Workbench 5.2.37 GA Released. Over at the MySQL blog.

Java

Over at Geertjan's Blog there's a good rundown on NetBeans Property Editors for java.io.File and String Arrays.

Solaris

In a dangerously self-referential posting the Oracle Solaris team, on the Oracle Solaris blog, reflects on Oracle Solaris in the Year 2011 - A Review.

WLS

Scott Nelson's Portal Productivity Ponderings presents us with a warning on a WLS 10.3.x Silent Install Gotcha.

SQL Developer

That Jeff Smith (not the other one, mind you), posts on Top 10 Preferences to Tweak when using SQL Developer 

Upgrades

Gokhan Atil's Oracle Blog posts on Best Practices to Use Database Upgrade Assistan

Book Review: Oracle Core Essential Internals for DBAs and Developers

Charles Hooper does his usual thorough and helpful job reviewing this important resource for those who want to really want to know what is going on under the covers of an Oracle RDBMS.


Posted by at 6:56 PM

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