Wednesday, May 26, 2010

Announcing: Oracle Will Be Consolidating Multiple Toll-Free Customer Support Numbers

Contributions by Sherron Garnett, Infogram Contributor

Oracle recently evaluated our toll-free customer support numbers across all geographies and all languages—with an emphasis on those used for Oracle’s PeopleSoft, JD Edwards, Siebel, and Hyperion support—and decided to consolidate these numbers into Oracle Support hotlines.

As a result of this consolidation, customers who call a number that has been consolidated will now hear the following recorded message:

"On June 14, 2010, this Oracle Global Customer Support number will be disconnected as we have transitioned to the Oracle Support hotlines. Please go to to find the Oracle Global Customer Support toll-free number in your country."

For the first six weeks, customers automatically will be transferred to the proper number. For weeks seven and eight, customers will be asked to hang up and dial the correct number. After eight weeks the number will be deactivated.

To see the directory of toll-free numbers, go to
For North America: The number will be 1.800.223.1711

Please use the link above for all other Customer Support Numbers.

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