Communications, Data Governance, SQL Detective, OAS for OS, Winds of Change

Communications

I've noticed in my years working in IT that a lot of people with an engineering mindset have a great time communicating with computers, but don't do as well with people. But when you come right down to it, a whole lot of non-engineering types are in the same boat. Good article on Empathy vs. Sympathy at the Bex Huff Blog. Part of our job as Oracle Support is to put ourselves in the customers' shoes. It's not just about getting the problem fixed so we can fill in our statistics. We need to understand that there are real people and real careers on the line.

Data Governance

In spite of a title that makes me want to type Data Governess (stern, British, with a ruler for the fingers of those whose hands stray toward creating object oriented structures in a RDBMS), Data Governance is a key element in any organization. Data grows and evolves. It moves from legacy app to current cutting edge app, which in its turn becomes a legacy app. And at each redesign, each conversion, and all the batch runs in between, the data must be 'scrubbed'. Very useful new blog: Data Governance and Data Quality Insider.

SQL Detective

Over at the Momen Blog the SQL detective is in action, reducing the 'slow database' to a query, then crunching it down to size. An entertaining read, at least if you find SQL entertaining to read. I certainly do: The Momen Blog.

Oracle Authentication Services for Operating Systems

A journey through lands and languages, through memories and experiences, ending in a useful rundown on Oracle Authentication Services for Operating Systems at Roger Sullivan's blog.

The Wind Bloweth Where it Listeth

Mike Ault, laid off? Yes, as he says, there are changes afoot in IT, and even the rock solid world of DBA employment. The world is becoming better and better connected. That is good, as change usually is. When the winds blows, there are two ways to survive: solid as the oak and green and supple as the reed. Stiff reeds don't fare well, so it's a good time to review what you have and what the future will require of you.

JD Edwards EnterpriseOne

End of Premier Support for JD Edwards EnterpriseOne 8.10 - Mark your calendars!
A global communication has been sent out recently from Oracle as a reminder of the upcoming expiration of Premier Support and start of Sustaining Support for JD Edwards EnterpriseOne 8.10.

Key Items:
1. Premier Support for JD Edwards EnterpriseOne 8.10 ends on June 21, 2009.
2. Premier Support for Tax, Regulatory and Legislative issues ends on July 21, 2010.
3. Tools release 8.98 will be the last certified Tools release for 8.10.

Important links to information for customers
1. Solution 201065530 posted on Customer Connection includes an FAQ link and a copy of the letter.
2. Frequently Asked Questions lists specifics on accepted SAR dates, V&V certifications and general guidelines.
3. Lifetime Support Policy details out Oracle, PeopleSoft and JD Edwards product support time frames.
4. Solution also posted on the EnterpriseOne Knowledge Browser.
5. Home page article posted on Customer Connection for the next few weeks.

Note: No new SARs (bug requests) will be accepted after June 21, 2009 unless they fall into the Tax, Regulatory and Legislative category.

Siebel

Check out the articles posted in the month of May on this popular Siebel blog - Siebel Unleashed
From simple articles on how to add object in Siebel Object Explorer to more detailed articles on how to use Siebel workflows in integration scenario.

Hyperion

Some new tips have been posted on Oracle BI- Hyperion Essbase blog by Venkatakrishnan.

If you use Essbase or Oracle OLAP as a data source, the common reporting tool that the end users would most probably use is the corresponding Excel Add-ins. Check this article on how this can be achieved: Oracle BI EE 10.1.3.3.3/2 - Reporting out of Multiple Levels in an Essbase Cube

Some other articles of interest are on Oracle BI EE 10.1.3.3.3/2 - Hyperion Essbase Alternate Hierarchies.

Oracle Database 11g
Contributed by Angela Golla

Learn about the top new features for DBAs and Developers in Oracle 11g: http://www.oracle.com/technology/pub/articles/oracle-database-11g-top-features/index.html?rssid=rss_otn_articles

Advisor WebCast: Understanding integration of Oracle Forms in Application Server Control (EM)

This one-hour session is recommended for technical and functional users who are integrating Forms with Application Server Control (EM) to configure and manage Forms Services.
Target audience: This seminar is primarily directed towards all Forms developers, but all attendees are welcome.
The web seminar duration is about 40 minutes.

Agenda:
- About Enterprise Manager website
- Architecture- How Does It work?
- Forms Services Administration
- Manage User Sessions

Event details:
Seminar starts on:
4-June-2008 at 8:00 am GMT / 10:00 am CET
4-June-2008 at 4:00 pm GMT / 6:00 pm CET

To register for the event click the link in top left corner.
Advisor Webcast Scheduling of all Oracle Developer Forms Webcasts 2007 / 2008

JD Edwards, Case Studies, Performance, Bug, R12 Infocast, PL/SQL, TDE

JDE

There are some new article on JD Edwards available referenced from the JD Edwards Advisor blog.

Support Case Studies

It's always interesting to look at train wrecks, housefires, and support case studies, if they aren't your own train, house or instance, that is. H.Tonguç Yılmaz - Oracle Blog brings us some links to support case studies.

Performance

Over at the Pythian Group Blog there is a nice technical rundown on Resolving High Water Enqueue Contention.

Bug

I don't often post references to specific bugs, but this was one of interest to AiX 5L users, and many of our PS customers use that OS. The Momen Blog has a reference to ORA-27061: waiting for async I/Os failed.

R12

Chris Warticki points out a very useful Metalink Infocast on R12 Support Resources for Installs and Upgrades.

Tom Kyte Answers a PL/SQL Question

When the master speaks, developers should heed (or risk the consequences). Good material on several flaws in programming PL/SQL with notes on how to do it right at the Tom Kyte Blog.

TDE

Two links from Peter Wahl, Senior Product Manager for ASO, on Transparent Database Encryption:

http://www.oracle.com/technology/deploy/security/database-security/transparent-data-encryption/index.html

and

http://www.oracle.com/technology/deploy/security/database-security/transparent-data-encryption/tde_faq.html